How Delhi used innovative external governance arrangements to overcome institutional challenges #DelhiGovernance #AAPatWork #Sustainability #C40Cities

Innovative external governance arrangements to overcome institutional challenges

Balancing the interests and mandates with service delivery and projects and the reality of Delhi’s political economy has required innovative collaborative working. The government of Delhi NCT does not have the mandate to directly implement or control certain measures, so it has taken an approach of showing local governments how to solve problems and finding areas to collaborate with different players in state, marketplace and society for different functions and aligned outcomes.

One example of innovative governance arrangements has been in the delivery of the political pledge of ‘Jal Swaraj’, self-governance of water, to enable enhanced water security and supply. Since the ‘Jal Swaraj’ approach involved a number of projects, policies and initiatives, it came with its own set of challenges and overcoming these challenges involved the coordination and consensus building with a number of other government institutions as well as civil society and other actors. These were tackled through a myriad of arrangements, interactions and interventions from 2015-2020:

  • Young professionals and scientists from Government of India have been brought together to work on sustainability bringing youthful energy and technical competence to state planning and implementation.
  • Innovative policies and financial structures to promote water conservation, sewerage management, garden and park rejuvenation and water infrastructure augmentation have been undertaken by the state in partnership with citizen groups and communities.
  • A new engineering division for sustainability projects was created under the water and urban flooding departments to aggregate engineers and designers by outcome. These teams are tasked with delivering a large-scale river floodplain conservation projects, moving Delhi towards 100% water and sewerage connectivity, creation of 259 water bodies and 7 lakes along with installation of thousands of decentralized sewage treatment plants. The group is chaired by the Chief Minister and the Urban Development Minister in their respective departments.
  • The government has brought in sustainability experts, technologists and environmental engineers from top Indian universities, research organizations and startups to continuously improve the design and efficiency of Delhi’s water sustainability and sewerage resilience through innovative programs, practices and projects.
  • Engagement with networks such as C40, international organizations such as GIZ and national universities and thinktanks of eminence have also been key to spreading a pro-environmental message, supporting delivery and providing credibility to the same.

To date, the most amount of ‘vertical integration’ between levels of government has been on a project basis between Delhi NCT and local governments – namely the Municipal Corporation of Delhi (MCD), the New Delhi Municipal Council (NDMC), and the Delhi Cantonment Board – and has been highly successful. Delhi government has tried to innovate in the way they with the local governments. This includes viability gap and emergency measure funding to the coffers and projects of the local bodies, as well as technical and policy discussions and submissions to align their actions with the objectives of the Delhi Government.

Delhi has effectively used partnerships, both vertically and horizontally, with external agencies and civil society groups, to effectively manage challenging governance problems and to deliver water security and reliance. External actors have also been a key part of the approach to innovation in governance in Delhi and advancing a sustainability agenda. This has all helped to support the government work around the lack of an internal sustainability department or team within the city government.

“We see youth organisations, sustainability organisations, any sort of governance or social responsibility-driven organisations, whether incorporated as a non-profit, private company, or university… we see them all as allies. Without a programmatic way to do these things, as the legislative mandate doesn’t exist, informal committees and project teams can fill in some functions of the state and the legislative space”

How AAP used green outcomes and departmental measurement of outputs as a metric to improve #DelhiGovernance through #AAPatWork #Sustainability #C40Cities

Figure 1: Overview of Outcomes Budget approach

Delhi’s Outcome Budget and Green Budget

One of the key actions that the government of Delhi has implemented has been the overhauling of the budget process with the aim of ushering transparency and accountability in public spending. An important part of this overhaul has been the integration of clear indicators for tracking of expenditure against outcomes: the ‘Outcomes Budget’, as it is known, has a clear set of outputs and outcomes associated with it in each department, enabling the government to track and report on progress and delivery for each rupee spent[i]. The Outcomes Budget covers all departments and agencies, combined into 8 major sectors: education, health, society security and welfare, urban development and housing, water supply and sewage, infrastructure, and environment and forest, and ‘other’ agencies.[ii]  Under each department, major programmes and schemes are identified and key SMART (defined as Specific, Measurable, Attributable, Realistic, Targeted) Output and Outcome indicators defined against each of them are comparable across similar programmes and schemes across departments. In the 2019-2020 Outcomes Budget, there are a total of 567 initiatives with 2,220 output indicators and 1,549 outcome indicators[iii]. Regular monitoring and reporting through outcome review meetings help bring rigour to state implementation. For each sector, progress on indicators is reported, as the below example for the Power sector from 2018 review.

In the 2018-2019 budget, a ‘Green Budget’ was introduced as part of the Outcomes Budget. This Green Budget was intended to fast-track the tackling of some critical environmental issues, in particular controlling pollution and integrating green initiatives and the reporting of these across the city departments. This was integrated into the normal budgeting, monitoring and reporting process in the city; for example, the 2018-2019 budget for the Environment Department

·     Funding for 20,000 e-rickshaws, 2500 battery operated 2-wheelers and 100 four wheelers in 2019-2020

·     25 teachers and 50 students given climate change training to share knowledge in local schools

·     600,000 students reached through school eco-clubs

·     2000 parks availing greening subsidy assistance from Delhi Government

Box 1: Examples of Greening Outcomes in 2019-2020

contains “SECTION D – SCHEMES UNDER GREEN BUDGET” with specific actions and indicators. Some of the outcomes from the Green Budget are presented in Box 1. The Green Budget approach did not result in any new budgeting process or altered allocation of funds, it instead was a system to allow more transparent identification and tracking of projects and initiatives in the city that would fall under a ‘green’ theme. There were a number of reasons for the Green budget:

  • The lessons from the first Outcome Budgets showed that many departments were strong, monitoring actions was achievable and capacity was enough to drive projects through. However, in the climate change and sustainability space, there was much less capacity to identify, monitor and manage projects along with keeping constant track of all relevant activities. This triggered a need for a more consistent and integrated approach to manage the setting and monitoring of green objectives.
  • It provided an opportunity to map projects and ideas from different departments, and formally allocate these specific initiatives under the Green Budget, enabling better tracking and reporting (some on a weekly basis) of green activities in the city as a whole, also enabling synergies and follow-on actions to be more effectively identified and implemented, particularly as part of the ‘innovation as a stack’ process (see below).
  • The process provided another innovative mechanism to circumvent the lack of a formal sustainability or climate change department, embed environment and sustainability into city operations, and build cross-sectoral responses and interact with different departments.

Figure 2: Example extract from the 2018-19 Outcome Budget for the Environmental and Forest Department, showing ‘Section D: Green Budget’

This level of regular monitoring form the backbone of the achievements in policy, program, practice, projects and innovation in the sectors of water, energy and environment.

Further, in implementing and monitoring these plans, the government of Delhi created a group of ministers for air quality and solid waste management. These were outcome-based committees, with participants including, for example, the head of the urban development ministry, transport ministry, and environment ministry as well as bureaucrats from the line departments, researchers and academics from Government of India institutions, as well as representations from civil society through public and online consultations. Meetings were held every 2 weeks which provides enough structure to ensure that actions are delivered on through this regular process of accountability. Informal committees provide research and action reports and are set up to implement regular follow ups. These focused on the Outcome Budget in first year and the Green Budget in the second year.

[i] The Outcome Budget webpage can be found at

[ii] See for example, the 2019-2020 Outcome Budgets for departments here

[iii] Overview at

How Delhi Government scaled problem solving non-linearly through civil society and non-profits #DelhiGovernance #AAPatWork #Sustainability #C40Cities

Civil-society participation in governance and policy making

The Delhi Government faced a critical challenge in forming a set of political priorities and actions, and to bring together and synthesise the wishes of people from varying backgrounds, including technical experts and civil society, along with their differing ideas. One way this engagement was achieved was through the ‘Delhi Dialogue’, implemented during 2014-15.

Over a period of 6 months, the political party implemented this platform to engage experts, non-profits, community organisations and academics and made policies central to the campaign run in the city, changing the usual election approach from talking about politicians, to talking about issues. 80+ focus group discussions were conducted with 350+ experts in 21 policy areas across the city with political rallies and meetings focusing on citizen consultation, governance solutions and public awareness. This series of dialogues touched demographics like youth, women, senior citizens, sectors like water, energy, health and education, as well as diverse housing types like slums, unauthorized colonies and JJ clusters. These policy problems and governance solutions were further spread through the party’s political organization of volunteers as well as media and digital media reaching unprecedented scale, engaging over 6 million people online and 8 million people offline.  This shaped a manifesto that reflected ‘the reality on the ground’ as much as possible.

When the new party became a government in 2015, all ministers and department heads in the city were called in and provided a copy of the manifesto as the basis of departmental priorities, ensuring that policies were therefore directly responding to the views and needs of civil society. Each department followed a process of inside-out transparency and outside-in engagement with non-government stakeholders in the formulation and implementation of policy and governance.

The Delhi Government has realized the state-led model of growth and development at the expense of the private sector, civil society and citizens would always face challenges. ‘Delhi Dialogue’ continued as a platform for continued conversations about city laws, policies and projects as ‘Delhi Dialogue Commission’ till 2018. It was subsequently re-named ‘Dialogue and Development Commission’ focusing on governance capacity building and external engagement with civil society.

For example, in the power sector, a diverse group of solar non-profits, sustainability thinktanks, electric mobility experts, governance whistleblowers, civil society activists, former bureaucrats and academics gave Delhi Government comprehensive inputs on the power sector. This was done through focus group discussions, workshops, public digital and social consultation for three weeks and a white paper on electricity during the election campaign. This formed the backbone of the party’s energy platform[i] and the government’s subsequent work in the sector[ii]. Interventions to ensure cheap, high-quality and 24*7 energy for the city has transformed the energy composition away from carbon fuels, shut down diesel generators and simultaneously ensured that Delhi is the only city in India without an electricity tariff hike.



Creating a Sustainable Delhi with Happy Comunities: Background and Brief Evaluation #C40Cities #Sustainability #CaseStudy #DelhiGovernance #AAPatWork

NCT – National Capital Territory of Delhi: NCT comprises three municipal bodies for local governance:

1.     Municipal Corporation of Delhi (MCD): comprises approximately 96 percent of the area and population of the Union Territory of Delhi

2.     New Delhi Municipal Council (NDMC): comprises the core administrative area of New Delhi (Presidential House, Parliament building, Supreme Court, North and South blocks, Diplomatic Mission buildings etc), approximately 3 percent of the area and population of NCT

3.     Cantonment Board: the remaining 1 percent.

NCR – National Capital Region of Delhi: a much larger entity, this unique ‘interstate regional planning’ area was created by the National Capital Region Planning Board Act of 1985 and refers to the entire NCT along with adjoining districts in neighbouring states.


Delhi is the National Capital Territory and it is bordered by the state of Haryana on three sides and by the state of Utter Pradesh in the east. According to the 2011 census, Delhi’s population was about 16.8 million[i] with its population in 2019 estimated at 19 million.[ii] The National Capital Region (NCR) of Delhi had an estimated 2016 population of over 26 million people, making it the world’s second-largest urban area according to the United Nations[iii]. As of 2016, Delhi has been ranked either the most or second-most productive metro area of India and fifth among the Indian states and union territories in human development index. It has the second-highest GDP per capita in India and per capita income three times higher than the national average[iv].

Unlike the states of India, which have their own governments, union territories are usually federal territories governed directly by the central Government of India. There are seven union territories; Delhi and Puducherry operate differently from the other five as they were given partial statehood. The political administration of the NCT of Delhi today more closely resembles that of a state of India, with its own legislature, high court and an executive council of ministers headed by a Chief Minister. Unlike London, Mexico City, Ottawa or Berlin, the state government has the responsibilities of public goods and services but doesn’t have control over subjects of land and city planning, housing, control over local bodies as well as law and order. Thus, Delhi has its own challenges.

In a note to the Supreme Court in 2012, it was highlighted that around 49% of the population of Delhi lived in informal settlements and unauthorized colonies without any civic amenities. The majority of these areas have inadequate provisions for even basic facilities and 22% of people are forced to resort to open defecation. Only 25% of the city’s population lived in planned areas, with therefore only one quarter of the city’s municipal waste being collected, posing a health threat to the population[v].

  • Evaluation:

In 2013, Delhi faced a shift in government administration. The manifesto of the new political leadership was based on the Indian constitutional ideals of equality and justice, and the tackling of corruption. The new political party, formed in 2012, aimed to reverse the way that the accountability of government operated and took an interpretation of the Gandhian concept of “Swaraj” (translation: self-governance or self-rule) as a tenet. Most policy issues in India are centralised, with ongoing problems of corruption and the misalignment of power, budgets, and issues between levels of government with cities often left out and not independently empowered to address public problems. Numerous Acts and reforms at the national and state level for different sectors have been implemented but few have been implemented. The reason for this is that Delhi’s legal position as half state/half city has often not been clarified and has caused tensions and challenges for implementation of policies and actions.

The traditional approach to sustainability in India has been based on functions rather than outcomes. For example, there is a focus on electricity as a service through different ministries, departments and corporations working in silos instead of collaborating on clean and renewable energy as a public good. Thus, coal-fired plants are run at scale whilst renewable solar policies are simultaneously activated causing competing interests. Centralized decision-making plays a further role in skewing such decisions. These two factors have left states with local technical or administrative competence on climate change, along with multiplicity of agencies with much authority but little responsibility.

The government of Delhi needed to identify ways to work around the existing system of governance to tackle problems in a cross-cutting manner, and not in the traditional silos. The Swaraj model approach was based on self-governance, community building and decentralization and has underpinned Delhi’s approach to governance of climate- and sustainability-related actions and decision-making. Further, it brought together experts and practitioners across government departments, civil society, academia and the market to co-produce the city.

Delhi’s move towards clean and renewable energy (with a focus on innovative engineering and rooftops), decentralized sewage treatment, water body creation, floodplain rejuvenation, electric bus procurement, large-scale sustainable infrastructure building along with a yearly 40% budgetary allocation to public health and education, exhibits this marked shift in governance priorities and operations.

[i] Census 2011, 15th National census survey conducted by the Census Organization of India

[ii]Deputy Chief Minister, Shri Manish Sisodia releases Annual Report on “ Registration of Births and Deaths in Delhi-2016”

[iii] ‘The World’s Cities in 2016’, United Nations

[iv] Budget Speech 2019-2020, Planning Department, Government of NCT of Delhi


Dy CM @MSisodia convenes meeting with Deputy Directors of Education; asks to digitize the process of exam result tabulation, attendance records and provide tablets to all remaining Delhi Gov. school teachers #DelhiGovernance #AAPatWork #Education #12thMar2020

Office of the Deputy Chief Minister
Govt. of NCT of Delhi
*Dy CM Shri Sisodia calls upon a meeting with Deputy Directors of Education, outlines next plan of action.
*“Digitize the process of exam result tabulation, attendance records. Provide tablets to all remaining Delhi Gov. school teachers,” Dy CM Sisodia to DDs
*“Zero paper attendance to be implemented in Delhi Gov. schools from April 1”, Dy CM Sisodia
*Delhi Govt. to install Video conferencing facilities at Delhi Govt. schools for easier communication amongst HoS, DDEs and other senior officials.

Deputy Chief Minister and Education Minister of Delhi, Shri Manish Sisodia presided over a meeting with Deputy Directors of Education and other senior officials at the Delhi Secretariat here on Thursday. The meeting was also held to formally welcome Shri Manish Sisodia as the Deputy Chief Minister and Minister of Education, Govt. of NCT of Delhi for the next tenure  and Ms. Atishi as newly appointed MLA of Kalkaji constituency.  Smt. Manisha Saxena was also welcomed as Secretary, Education who previously held the charge of Urban Development. She also continues to hold the additional charge of Secretary (Art, Culture and Languages) 
“This is the first time in the history of India that Education is recognized as a significant electoral issue. It is time to realign the education revolution. We have a dedicated team for education and we have to work really hard in the next 5 years,” said Dy CM Shri Manish Sisodia to DDs 
“I would request everyone here to not have arrogance. For the recognition that we are receiving today for our dedicated efforts in changing the education model of Delhi, people from other states and countries have been reaching out to us to learn from us. So we should not be swelled up with arrogance while sharing our educational practices and model with them. It should be a learning experience for us as well, to pick ideas from other states and countries for strengthening our education mode,” he added. 
“We as a government have the dream to see India as a developed country. And there is no other way apart from education that can help us spiral up the progress and development of this country. So education is our way towards for development and that is why all of us are so obsessed with improving the quality of education in Delhi,” said Dy CM Shri Sisodia
*DDEs have to ensure that tablets are handed over to each teacher within their zone.  Must help facilitate the digitization process of marking attendance and maintaining exam records.- Dy CM Shri Sisodia*
“Deputy Directors of Education have to ensure that each teacher of schools falling within their zones should be provided with digital tablets. There should not be a single teacher without a tablet. Starting April 1, attendance in every school should be marked on the tablets.  I want zero paper-work. Section-wise attendance should be marked by teachers. We are aiming to build a robust software for our attendance system so that every DDE gets a notification about students’ attendance in each section of each school within their zones. Deputy Directors should be aware of the number of students turning up for classes and keep a track on the same. Zero -paper work on attendance would be implemented from April 1.  Examination results also have to be uploaded and maintained online (on tablets). Let us do away with paperwork for examination results too,” said Dy CM Shri Manish Sisodia
“ Each DD should get a notification by 9:00 AM everyday, about the number of students attending class,” he added. 
*CCTV installation process should be expedited- Dy CM Shri Sisodia
“The DDEs have to keep a track on the installation of CCTV cameras at schools and classrooms. Each Deputy Director should keep a track of the number of CCTV cameras already installed in the schools within their zone, whether they are functional or not, and if password has been provided to the parents or not. Passwords have to be provided to parents for those classrooms where CCTVs have been installed so that they can access the class of their wards,” he said  
*Establish Video Conferencing facilities in each school by the end of April 2020. – Dy CM Shri Sisodia
“Video conference facilities will ensure easier reach and access at zonal and directorate level. Every school should have the facility of video conferencing. Meeting of HoS with DDEs and their senior officials can be conducted online. This would save the time consumed in commuting from one place to another just for meeting,” said Dy CM Shri Manish Sisodia.
He also stressed on the need for the DDEs to work on improving the aesthetics of the school buildings, boundary walls, gates and name plates within their zones.  
“DDSs also have to ensure that cleaning staff and estate managers in the schools of their zone carry their tasks effectively,” said Dy CM to DDEs.  He also stressed on the need for each DDE to focus on getting the staff of the schools trained. Regular follow up of Happiness classes and Entrepreneurship classes should also be done.***

उपमुख्यमंत्री कार्यालयदिल्ली सरकार

उपमुख्यमंत्री  श्री मनीष सिसोदिया ने शिक्षा विभाग के डिप्टी डायरेक्टरों के साथ बैठक कर आगे की कार्य योजना की रूपरेखा तैयार की
– परीक्षा परिणाम को सूचीबद्ध व उपस्थिति रिकॉर्ड की प्रक्रिया को डिजिटल करें, दिल्ली सरकार के शेष शिक्षकों को टैबलेट प्रदान करें-  श्री मनीष सिसोदिया
– एक अप्रैल से दिल्ली सरकार के स्कूलों में बच्चों की उपस्थिति दर्ज करने में जीरो पेपर वर्क की पोलिसी लागू की जाएगी-  श्री मनीष सिसोदिया
– दिल्ली सरकार के सभी स्कूलों के एचओएस, डीडीई और अन्य वरिष्ठ अधिकारियों के बीच संपर्क स्थापित करने के लिए वीडियो कांफ्रेंसिंग सुविधा से लैस करने के निर्देश
12 मार्च, 2020
: उपमुख्यमंत्री और दिल्ली के शिक्षामंत्री श्री मनीष सिसोदिया की अध्यक्षता में उप निदेशक शिक्षा और अन्य वरिष्ठ अधिकारियों के साथ बैठक का आयोजन किया गया।बैठक श्री सिसोदिया के शिक्षामंत्री और उप मुख्यमंत्री के रूप में नये  कार्यकाल की शुरुआत और कालका जी की नई विधायक आतिशी के स्वागत के लिए आयोजित की गई।साथ ही शिक्षा सचिव श्रीमती मनीषा सक्सेना जो पहले शहरी विकास प्रभारी थी, उनका भी स्वागत किया गया। श्रीमती सक्सेना के पास सचिव ( कला , संस्कृति और भाषा) का भी अतिरिक्त प्रभार होगा। बैठक में डिप्टी सीएम  श्री सिसोदिया ने विभाग के डिप्टी डाॅयरेक्टरों से कहा कि भारत में पहली बार शिक्षा को महत्वपूर्ण चुनावी मुद्दे के रूप में देखा गया है। ये समय शिक्षा क्रांति को साकार करने का है। हमारे पास एक शानदार समर्पित टीम है और हमे अगले पांच साल कड़ी मेहनत करनी है।
उन्होंने कहा कि मैं सभी से अनुरोध करता हूँ कि कभी अहंकार नही करें। हमारे समर्पित प्रयासों से दिल्ली के शिक्षा मॉडल को दुनिया भर में पहचान मिल रही है और दूसरे राज्यो और देशों के लोग इसे देखने और समझने के लिए आ रहे है। इसलिए हमें अपने अनुभवों को उनके साथ बांटते समय अहंकार नही करना है। साथ ही हमें अपने शिक्षा मॉडल को और मजबूत करने के लिए उन से भी सीखना होगा।श्री मनीष सिसोदिया ने कहा कि हमारा  भारत को एक विकसित देश के रूप में देखने का सपना हैं, शिक्षा के अलावा और कोई रास्ता नहीं है, जो हमें इस देश की प्रगति और विकास को गति देने में मदद कर सके। इसलिए शिक्षा विकास की दिशा में हमारा रास्ता है और यही कारण है कि हम सभी दिल्ली में शिक्षा की गुणवत्ता में सुधार के लिए इतने गंभीर हैं।
उन्होंने कहा कि डीडीई को यह सुनिश्चित करना होगा कि उनके क्षेत्र में प्रत्येक शिक्षक के हाथ में टैबलेट होने चाहिए और उन्हें बताया जाना चाहिए कि छात्रों की उपस्थिति को कैसे रखनी है और परीक्षा का रिकाॅर्ड को कैसे बनाएं।
उपमुख्यमंत्री ने कहा कि शिक्षा विभाग के डिप्टी डायरेक्टरों को यह सुनिश्चित करना है कि उनके क्षेत्र में आने वाले सभी स्कूलों के प्रत्येक शिक्षक के हाथ में टैबलेट होने चाहिए. 
उन्होंने कहा कि एक अप्रैल से प्रत्येक स्कूल में उपस्थिति को टैबलेट पर दर्ज किया जाना चाहिए। मुझे जीरो पेपर-वर्क चाहिए। शिक्षकों द्वारा अनुभाग-वार उपस्थिति को दर्ज किया जाना चाहिए। डिप्टी डायरेक्टरों को कक्षाओं में उपस्थित  छात्रों की संख्या के बारे में हर रोज़ पता होना चाहिए और उस पर नजर रखना चाहिए। एक अप्रैल से जीरो पेपर वर्क लागू किया जाएगा। परीक्षा परिणाम भी ऑनलाइन (टैबलेट पर) अपलोड और रखरखाव किए जाने हैं। हम परीक्षा परिणामों को भी कागजी कार्रवाई से दूर रखेंगे।उपमुख्यमंत्री मनीष सिसोदिया ने कहा कि प्रत्येक डिप्टी डायरेक्टर को कक्षा में भाग लेने वाले छात्रों की संख्या के बारे में रोजाना सुबह 9ः00 बजे तक  प्राप्त हो जानी चाहिए।
सीसीटीवी लगाने की प्रक्रिया में तेजी लाई जाए- डिप्टी सीएम  श्री सिसोदिया 
उपमुख्यमंत्री श्री मनीष सिसोदिया ने कहा कि शिक्षा विभाग के डिप्टी डायरेक्टरों को स्कूलों और कक्षाओं में सीसीटीवी कैमरों की स्थापना पर नजर रखनी होगी। प्रत्येक डिप्टी डायरेक्टर को अपने क्षेत्र के स्कूलों में पहले से स्थापित सीसीटीवी कैमरों की संख्या पर नजर रखना चाहिए, और वो सुचारु रूप से  कार्य कर रहे हों। साथ ही इस पर नजर रखें कि अभिभावकों को पासवर्ड प्रदान किया गया है या नहीं। माता-पिता को पासवर्ड प्रदान किया जाए, जहां सीसीटीवी लगाए गए हैं, ताकि वे अपने बच्चे की  क्लास को देख सकें।
अप्रैल 2020 के अंत तक प्रत्येक स्कूल में वीडियो कॉन्फ्रेंसिंग सुविधाएं उपलब्ध हो जानी चाहिए- उपमुख्यमंत्री  श्री मनीष सिसोदिया
उप मुख्यमंत्री  श्री मनीष सिसोदिया ने कहा कि जोन और निदेशालय स्तर पर विडियो कांफ्रेंसिंग की सुविधाएं आसानी से पहुंचाना सुनिश्चित करें। हर स्कूल में वीडियो कॉन्फ्रेंसिंग की सुविधा होनी चाहिए, ताकि डीडीई और एचओएस व उनके वरिष्ठ अधिकारियों की बैठक ऑनलाइन आयोजित की जा सके। यह बैठक के लिए एक जगह से दूसरी जगह जाने में लगने वाले समय की बचत करेगा।उन्होंने डीडीई को अपने क्षेत्रों के भीतर स्कूल भवनों, बाउंड्री वॉल, गेट और नेम प्लेट के सौंदर्यीकरण में सुधार लाने की आवश्यकता पर भी बल दिया।
उन्होंने इस बात पर भी जोर दिया कि डीडीई क्षेत्र के स्कूलों में सफाई कर्मचारी और एस्टेट मैनेजर अपने कार्यों को प्रभावी ढंग से आगे बढ़ाना सुनिश्चित करें। उन्होंने इस बात पर भी बल दिया कि प्रत्येक डीडीई सुनिश्चित करें कि उनके स्कूलों का प्रत्येक स्टाफ प्रशिक्षित हो। हैप्पीनेस क्लासेस और एंटरप्रेन्योरशिप क्लासेज का नियमित रूप से निगरानी की जाए।

Delhi CM @ArvindKejriwal appeals to people to share information regarding violence-affected families with #DelhiRelief, says the government will reach out #DelhiGovernance #AAPatWork #2ndMar2020 #DelhiRiots

मुख्यमंत्री कार्यालय

दिल्ली सरकारदिल्ली

नई दिल्ली : 02/03/2020

हैशटैग दिल्ली रिलीफ(#Delhirelief) के साथ हिंसा पीड़ित परिवारों की जानकारी करें साझा, सरकार करेगी मदद – श्री अरविंद केजरीवाल

– लोगों से ट्वीट कर हैशटैग दिल्ली रिलीफ के जरिए पीडित का पता व मोबाइल नंबर साझा करने की सीएम ने अपील की

– हिंसा पीड़ित लोगों को मदद पहुंचाने के लिए सरकार कर रही 24 घंटे प्रयास – मुख्यमंत्री श्री अरविंद केजरीवाल

नई दिल्ली: दिल्ली हिंसा से पीड़ित परिवारों के राहत, पुनर्वास व तत्काल मदद के लिए मुख्यमंत्री श्री अरविंद केजरीवाल ने लोगों से ऐसे पीड़ित परिवारों की जानकारी हैशटैग दिल्ली रिलीफ (#Delhirelief) के साथ ट्विटर पर शेयर करने की अपील की है। जिसमें पीडित का पता व मोबाइल नंबर साझा करने की अपील की गई है। जिससे हिंसा पीड़ित को तत्काल मदद पहुंच सके। सीएम अरविंद केजरीवाल ने ट्वीट कर यह अपील की है।

सोमवार सुबह ट्वीट के जरिए मुख्यमंत्री  श्री अरविंद केजरीवाल ने कहा कि हिंसा से पीड़ित लोगों को मदद मिल सके, यह सुनिश्चत करने के लिए हम 24 घंटे प्रयास कर रहे हैं। मुख्यमंत्री अरविंद केजरीवाल ने लोगों से अपील करते हुए कहा कि अगर आप हिंसा से पीड़ित किसी व्यक्ति को जानते हैं, जिसे मदद की आवश्यकता है, तो आप हैशटैग दिल्ली रिलीफ पर हमें उसकी जानकारी दे सकते हैं। मुख्यमंत्री ने लोगों से जरूरतमंदों का सही पता और मोबाइल नंबर समेत अन्य जानकारियां सांझा करने की अपील की है, जिससे उस व्यक्ति तक पहुंचा जा सके। मुख्यमंत्री अरविंद केजरीवाल ने आश्वस्त किया है कि ऐसे लोगों को तत्काल मदद दी जाएगी।

गौरतलब है कि  मुख्यमंत्री श्री  अरविंद केजरीवाल ने हिंसा से पीड़ित परिवारों को राहत व पुनर्वास कार्य तेज करने का निर्देश प्रशासन को दे रखा है। वह लगातार 24 घंटे इसपर नजर भी रख रहे हैं। जिससे पीड़ितों को मदद मिलने में कोई परेशानी न हो। जिनके घर जल गए हैं, उन्हें जीवन यापन के लिए सरकार की तरफ से तत्काल 25 हजार रूपये की सहायता राशि दी जा रही है।

वहीं, हिंसा में जिन लोगों की जान चली गई है, घर, दुकानें व वाहन आदि जला दिए गए हैं, संबंधित विभाग के अधिकारी उनके नुकसान का आंकलन करने में जुटे हैं। यह कार्य लगभग पूरा होने वाला है और जल्द ही पीड़ित लोगों को घोषित मुआवजे का लाभ दिया जाएगा। साथ ही हिंसा पीड़ितों के रहने के लिए रिलीफ कैंप बनाए गए हैं। सरकार की तरफ से लोगों को लगातार खाना पहुंचाया जा रहा है। हिंसा के बाद अपना घर छोड़कर जा चुके लोगों से भी लौटनी की सीएम अपील कर चुके हैं।





Share information regarding violence-affected families with #DelhiRelief, the government will reach out: CM Shri Arvind Kejriwal

CM appeals to people to share victims’ address and contact details through #DelhiRelief

Government is making 24-hour efforts to help people who have suffered due to violence in North East Delhi: CM Shri  Arvind Kejriwal

NEW DELHI, 2nd March 2020
In the aftermath of the violence in some parts of Delhi, Chief Minister Mr. Arvind Kejriwal on Monday appealed to the people to provide details of the needy for a quick response from government agencies.

“We are working 24/7 to make sure relief efforts reach all in need. If u know of anyone who is in need, use #DelhiRelief to reach us. Please mention the exact address/contact details so that we can reach them. We will ensure a quick response from our agencies,” he tweeted.

Significantly, Chief Minister Arvind Kejriwal has given instructions to the authorities to speed up the relief and rehabilitation work. He is also monitoring the work continuously for 24 hours. Those whose houses have been burnt are being given immediate relief of Rs 25,000 on behalf of the Delhi government.

At the same time, the officials of the concerned department are engaged in assessing the loss of those who have lost their lives, houses, shops, and vehicles, etc. in the violence. The work is nearing completion and the victims will soon be given the declared compensation. The Delhi government has also set up relief camps across the North East Delhi. The Delhi government is providing monetary assistance along with other necessary items.

A detailed list of victims is being prepared to provide the compensation announced by the Chief Minister. Victims are applying through the counter set up at the North East District Magistrate office as well as through NGOs etc. There are 18 SDMs appointed in all affected divisions. They are scrutinizing and verifying the applications round the clock to prepare the list of beneficiaries at the earliest.


Dy CM @ManishSisodia attends special PTM in North East Delhi for the second day #DelhiGovernance #AAPatWork #Education #5thMar2020 #DelhiRiots

Office of the Deputy Chief Minister

Govt. Of NCT of Delhi

March 05, 2020

*Dy CM Shri Sisodia attends special PTM in North East Delhi for the second day

Deputy Chief Minister and Education Minister of Delhi, Shri Manish Sisodia, visited Sarvodya Bal Vidyalaya Khajuri Khas in North East Delhi today also to meet with students and parents of violence affected areas.

With the purpose to reinstill confidence and faith in students and to encourage them to start attending their schools again, the Directorate  of Education, Govt. of Delhi organised Parent Teacher Meeting at schools affected by violence in North East Delhi on 4th and 5th March, 2020. Today was the second day of Special PTM which was for Second shift schools. Yesterday, it was for General/Morning shift schools.

“The reason that we are conducting Parent Teacher Meetings is so that both parents and their children  regain confidence. For days in a row, people were not stepping out of their homes due to the fear of these riots. Right now, as the students have resumed attending schools, they have started becoming more confident about the atmosphere. They have understood that the situation is in control and that they don’t need to worry about anything,” said Dy CM Manish Sisodia.

“Today, teachers and parents have interacted and discussed the importance of education. It was important to stress the need for educated young individuals in our country, who will not only carve a bright future for themselves,but for the nation on the whole. The people involved in the riots cannot shape the future of our country, three or four people roaming around on the streets may spread hatred and spite but can never add to the bright future of our nation. It is only the younger generations coming out of thousands of families who can shape the future of India and help us progress further, if they study hard and get educated,” added Shri Manish Sisodia.

The Education minister of Delhi said that kids would only be able to focus on their studies if they start attending their classes again. He also expressed happiness in seeing the huge turnout of parents and guardians at the PTMs.

On asked about the relief measures being  carried out by the Delhi govt,  in terms of installing relief camps Hon’ble Dy CM replied, “Relief camps are make-shift arrangements for the violence affected families, we at the Delhi Govt. are trying to provide monetary compensation to the riot-affected persons as soon as possible. We also have issued immediate cash relief to the grieving families. We are also ensuring smooth functioning of our relief camps, but our aim is to provide full compensation to every individual affected by the riot so that they can get their disrupted,charred homes restored soon. Only then will their confidence get a good boost.”

In his interaction with parents of GBSS No.2 Tukmirpur, Shri Manish Sisodia said, “ We are taking all the steps to erase every fear from the minds of our students, but it is also important for you as parents to not discuss such issues  which can adversely impact your children. So please ensure that there is no fearful atmosphere  at homes.” The kids also replied that they felt confident after practicing meditation in the happiness class. Their fears were put at rest and they were gearing up for their next examination.

While asked about the preventive measures taken on by Delhi govt schools to combat Coronavirus, Shri Manish Sisodia said, “We are issuing an advisory in all our schools with regard to Coronavirus and how to take preventive steps. We have also decided to keep all  pimary classes (upto class 5) in all schools of Delhi closed from tomorrow till 31st March. This includes all Delhi schools, including those run by Local bodies, government and private schools.”

उपमुख्यमंत्री कार्यालयदिल्ली सरकार

राष्ट्रीय राजधानी क्षेत्र, दिल्ली

5 मार्च,2020

*लगातार दूसरे दिन उत्तर पूर्वी दिल्ली के स्कूलों में आयोजित स्पेशल PTM में शामिल हुए उपमुख्यमंत्री श्री मनीष सिसोदिया।

*नफ़रत फैलाने वालों से नहीं, शिक्षा प्राप्त कर भविष्य बनाने वाले बच्चों से होगा राष्ट्र निर्माणउपमुख्यमंत्री श्री  मनीष सिसोदिया

  • उत्तर पूर्वी दिल्ली के द्वितीय पाली के स्कूलों में आयोजित हुई स्पेशल PTM

  • कोरोना से बचाव के लिए जारी हुया स्कूलों को एडवाइजरी

  • सभी सरकारीगैर सरकारी प्राइमरी  स्कूलों में 31 तक छुट्टी।

  • बच्चों और पैरेण्ट्स से बातकर उपमुख्यमंत्री ने जगाया विश्वास

नई दिल्ली, दिल्ली सरकार के शिक्षा मंत्री और उपमुख्यमंत्री  श्री मनीष सिसोदिया ने उत्तर पूर्वी दिल्ली के सर्वोदय बाल विद्यालय खजूरी खास का दौरा किया। जहाँ उन्होंने हिंसा प्रभावित इलाकों के बच्चों और पैरेण्ट्स से मुलाकात करी।

बच्चों में विश्वास को पुनः स्थापित करने और उन्हें स्कूलों में फिर से अपनी क्लासेज़ लेने के लिए प्रोत्साहित करने के उद्देश्य के साथ दिल्ली सरकार के शिक्षा निदेशालय ने हिंसा प्रभावित उत्तर पूर्वी दिल्ली के सरकारी स्कूलों में 4 5 मार्च 2020 को विशेष पैरेण्ट्स टीचर्स मीटिंग आयोजित करी। आज दूसरे दिन दूसरी शिफ्ट में चलने वाले स्कूलों में PTM आयोजित की गयी। जबकि कल मॉर्निंग शिफ्ट के स्कूलों की PTM आयोजित हुई थी।

शिक्षा मंत्री श्री  मनीष सिसोदिया ने मीटिंग के बारे में बात करते हुए कहा कि– 

इस PTM को आयोजित करने के पीछे का उद्देश्य ये था कि बच्चे और पैरेण्ट्स में फिर से कॉन्फिडेंस लाया जा सके। एक लंबे समय तक लोग हिंसा के डर से अपने घरों से नहीं निकल रहे थे। अब बच्चों ने स्कूल आना शुरू कर दिया है और अब वो वातारवरण को लेकर आश्वस्त नजर आ रहे हैं। वे इस बात को समझ रहे हैं कि अब हालात सामान्य हैं और कोई चिंताजनक बात नहीं है।

स्पेशल PTM के बारे में जानकारी देते हुए शिक्षा मंत्री ने कहा – “आज टीचर्स और पेरेंट्स ने शिक्षा के महत्व पर चर्चा की। इस बैठक का मूल उद्देश्य इस बात की ओर ध्यान दिलाना था कि पढ़ीलिखी युवा पीढ़ी ना केवल अपने लिए सुनहरा भविष्य बनाएगी बल्कि पूरे रास्ते का भविष्य निर्माण करेगी। जो लोग दंगे में शामिल होते हैं वह कभी भी देश का भविष्य नहीं हो सकते। किसी गली में घूमने वाले तीन चार लोग लोगों के बीच नफरत फैला सकते हैं लेकिन कभी भी राष्ट्र की तरक्की में योगदान नहीं कर सकते हैं। राष्ट्र की तरक्की में योगदान हजारों परिवारों से आने वाले बच्चे कर सकते हैं जो अपनी मेहनत और अच्छी शिक्षा के दाम पर आगे बढे़ंगे, राष्ट्र का निर्माण करेंगे। ये बच्चे ही भारत का भविष्य हैं।

 दिल्ली के शिक्षा मंत्री ने कहा कि बच्चे जब लगातार अपनी क्लास में आने लगेंगे तभी वे अपनी पढ़ाई पर फिर से पूरी तरह फोकस कर पाएंगे। उन्होंने इस बात पर भी प्रसन्नता जताई कि अभिभावक अधिक से अधिक संख्या में स्पेशल PTM में पहुंच रहे हैं।

दिल्ली सरकार द्वारा सहायता कैंप स्थापित किए जाने एवं दंगा पीड़ितों की सहायता के लिए उठाए जा रहे कदम के बारे में बताते हुए उप मुख्यमंत्री ने कहा कि – “सहायता शिविर दंगा प्रभावित परिवारों के लिए एक अस्थाई निवास का जरिया हैं, जो दिल्ली सरकार प्रदान कर रही है। हमारा यह भी प्रयास है कि हम पीड़ितों को जल्द से जल्द आर्थिक मुआवजा प्रदान करें। हमने तुरंत सहायता के तौर पर भी परिवारों को सहायता राशि बाँटी है। हम यह भी सुनिश्चित कर रहे हैं कि लोगों को सहायता शिविर में किसी भी तरह की दिक्कत ना हो। लेकिन हमारा मूल ध्यान इस बात पर है कि हम जल्दी से जल्दी प्रत्येक दंगा प्रभावित परिवार को पूरा मुआवजा दे सकें। जिससे कि सभी लोग अपने स्थायी घर में वापस लौट सकें। क्योंकि उसके बाद ही नागरिकों में पूरा विश्वास आएगा।

राजकीय बालक उच्च माध्यमिक विद्यालय नंबर 2 तुकमीरपुर में अभिभावकों से बात करते हुए शिक्षा मंत्री मनीष सिसोदिया ने कहा कि – “हम बच्चों के दिमाग़ से हर तरह का भय समाप्त करने के प्रयास कर रहे हैं। लेकिन यह भी आवश्यक है कि आप सब अभिभावक के तौर पर अपने बच्चों के साथ किसी ऐसे संवेदनशील मुद्दे पर बात ना करें जिसका बच्चों के मन पर उल्टा प्रभाव पड़े। इसलिए आप सबको यह सुनिश्चित करना होगा कि आपके घर में किसी भी तरह का भयपूर्ण वातावरण नहीं हो।

 बच्चों ने शिक्षामंत्री को यह भी बताया कि वह हैप्पीनेस क्लास में मेडिटेशन आदि करके स्वयं को अधिक विश्वास से भरा हुआ महसूस करते हैं। उन्होंने कहा कि इस तरह के प्रयासों केजरिये अपने मन के डर को पीछे छोड़कर आने वाली परीक्षा की तैयारी में जुटे हुए हैं।

कोरोना वायरस की रोकथाम के लिए दिल्ली के सरकारी स्कूलों में किए जा रहे प्रयास के बारे में पूछे जाने पर शिक्षा मंत्री श्री मनीष सिसोदिया ने कहा कि – “हम अपने सभी स्कूलों को इस बात की एडवाइजरी जारी कर रहे हैं कि कोरोना वायरस की रोकथाम के लिए क्या आवश्यक कदम उठाए जाने चाहिए। इसके साथसाथ यह भी निर्णय लिया गया है कि प्राइमरी कक्षाओं (5वीं तक) सभी स्कूलों में 31 मार्च तक छुट्टी रहेगी। यह आदेश दिल्ली सरकार के स्कूल, स्थानीय निकायों (MCD, NDMC आदि) द्वारा चलाये जाने वाले स्कूल एवं सभी प्राइवेट स्कूलों पर लागू होगा।